This year marks the 40th anniversary of Volunteer ETSU, so we asked “5 Questions” of Joy Fulkerson, Class of 1998, whose involvement in Volunteer ETSU spans from her time as a student to her role today as Director of Leadership and Civic Engagement.  

What sparked your passion for volunteerism?  

My passion for volunteerism began at an early age through my family, church, and community. I learned that serving others is not just something we do when we have extra time; it is part of who we are and how we contribute to the world around us.  

Tell us about the origin of Volunteer ETSU and how you first got involved.  

My connection to Volunteer ETSU began in my undergraduate years, when I served and engaged with the community in ways that broadened my perspective and showed me the power of bringing people together around a shared purpose. That helped me understand that service can change lives — not only for those being served but also for those who serve.  

Volunteer ETSU was founded in 1985-86 by Deborah Harley to connect students with meaningful opportunities to serve, and leaders such as Retha Patton helped strengthen and grow the program. I am grateful to build on the foundation they established.

What is the highlight of your work in civic engagement?  

Without question, it has been watching students discover the power of service and recognize their ability to make a difference. I have seen students arrive on campus looking for connection and purpose and leave with a deeper understanding of their role as engaged citizens and community members. Whether through a volunteer experience, service-learning opportunity, leadership program, or community partnership, the most meaningful moments are when students see that their time, talents, and voices matter.  

What does it mean to you to have such a great impact in helping students develop their leadership potential?  

I believe every student has leadership potential, and it is both humbling and rewarding to help students recognize their strengths, find their voice, and discover how they can make a difference.  

Leadership is not about a title or position; it is about understanding who you are, how you can contribute, and how you can positively impact others. Watching students grow in confidence, take on new challenges, and become leaders who serve their communities and professions is one of the most meaningful parts of my work.  

What books are on your nightstand?  

Quite a few, actually. There are always more good books to read than there are hours in the day. My nightstand is usually a mix of leadership and personal growth books, titles that help me better understand people and communities, and a novel or two. Reading helps me continue learning, gain new perspectives, and stay curious about the world around me.  

One book I’m especially looking forward to re-reading is I Never Thought of It That Way by Monica Guzmán, which has been selected as ETSU’s Common Read. Its focus on curiosity, understanding, and engaging across differences feels especially timely for our campus and our communities.