For Nancy Lazo, going to college was something she excitedly looked forward to for most of her life.  

“In middle school, I would always say I was ready to go to college. Despite being told to slow down and enjoy life by teachers, that excitement never went away,” said the Murfreesboro native.  

Finding the Robertson Center

She started her ETSU journey with the Roan Scholars Leadership Program class of 2029, ready to dive in and get involved. An event at the Dr. Patricia E. Robinson Center – a campus hub for student wellness - served as the perfect starting point.

“I wanted to explore a bit of everything,” Lazo said. “I found the Robertson Center through a Values Discovery event. That workshop played a big role in helping me shape what I want my involvement at ETSU to look like.”

Center Engagement and Vital Support Services Coordinator Heidi Marsh said Lazo took the time to dive in with intention – and it shows.

“Nancy actually came to the Values Discovery workshop both times we offered it. The first time, she was thoughtful and engaged but still figuring out how to put language to what mattered to her. The second time, she was more confident and able to narrow down her core values with a level of clarity that was really impressive,” Marsh said. “That kind of intentionality makes Nancy stand out. She shows up, reflects, and then comes back even more grounded in who she is and what she cares about. It’s been exciting to see.”

A place to belong

Since then, the center has served as a home base for Lazo. From workshops and personal development to community-building events and helpful resources, she says it’s a unique but vital spot on campus.

“It’s an area that allows you to breathe and a space that supports growth, connection, and overall wellness,” she said.

Marsh says that’s exactly what she hopes every student finds at the Robertson Center.

“We hope to provide a supportive place where students can learn about themselves and find community. If you’re not sure where you belong, I promise you belong here,” Marsh said.

Nancy sits on the bridge outside of the D.P. Culp Student Center, with her legs and arms out in front of her.

Diving into ETSU

Lazo is now taking on leadership roles across campus, including serving as director for the Residence Hall Association and giving tours to prospective students as an Expedition Leader with the Office of Admissions.

Her excitement about college didn’t end there. The process of earning a degree in information systems intrigued her just as much.

“I’ve always loved technology but knew college would challenge me with more in-depth concepts, and I was ready for that growth,” Lazo said. “I have loved my classes at ETSU, and my professors even more so.”

She says instructors not only want to see students thrive in the classroom, but ensure they have the direction they need so that success doesn’t end once they graduate.  

“One professor last semester assisted me in figuring out what I wanted to do with my major,” Lazo reflected.  

A community that cares

She wants students to know how many people across campus want them to succeed, and what can happen when students accept that support and run with it.  

“Remember everyone on campus is here to support you and truly cares about your success and well-being. Take advantage of all the resources and opportunities available,” Lazo said.

The Dr. Patricia E. Robertson Center is just one of several ways ETSU is lifting students up so they can reach their full potential, no matter where they come from or where they’re headed.